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Privacy Policy

On May 25th 2018, new Data Protection Regulations (GDPR) are coming into force. We just want you to know we have recently updated our Privacy Statement to accommodate the new regulations, and to understand how AMAAD brands (LWE, Junction 2, Hotbox) use Personal Information. Please see our compliance efforts below.
A Man About a Dog Ltd

GDPR Compliance Info

This Privacy Notice sets out the basis on which we will process the personally identifying information (‘Personal Data’) that we collect and receive from and about users of our websites (www.lwe.events, www.junction2.london, www.hotbox.events), (together “the Sites”) and customers who purchase tickets for our events, attend our events,  subscribe to our newsletters and follow our social media channels.
Our privacy commitments
We will only collect, keep, use and share Personal Data for legitimate business purposes that we explain here below, or if we’re legally required to do so.
We will be as clear and open as we can with you on what Personal Data we collect and how it will be processed.
For as long as we maintain records of your Personal Data, we will keep it up to date and protect it with appropriate safety measures.

EVENT ATTENDEES / NEWSLETTER SUBSCRIBERS

Data Collection

We collect the following Personal data from or about you as an event attendee and/or our newsletter subscriber:
Personal Data collected Directly from you through the signup process: your name and email address. Our legal basis for the collection and processing of this data is the provision to you of the newsletter requested by you.
Personal Data received Indirectly through our ticketing or brand partners which enables us to send you the key information of events you are attending and inform you of relevant upcoming events. Our legal basis for the collection and processing of this data; your name and email address, is the provision to you of the services purchased by you.

Personal Data in the form of photos taken during events. Photographs are taken during our events and AMAAD uses photographs for promotional and brand awareness purposes. A clear signage in venues informs attendees that photos and filming is allowed at our events. If you happen to see a photo of yourself on our social media or other channels that you wish to be removed please get in touch (contact details provided at the bottom) and we will action this immediately for you.

Personal Data collected Automatically from the use by you of the Sites. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to operate the Sites and provide you with access to the pages you wish to access.

Data Uses

We use your Personal Data:
To contact you about our event that you are attending (for example with details on key event info/your tickets and your attendance).
To contact you with marketing messages which you have requested or agreed to receive from us (for example via a branded newsletter);

Cookies
We use cookies (small text files which are transferred to your browser by the Sites to identify data traffic patterns, personalise contents and support security. The cookies we use are described in more detail in our cookie statement. They do not provide any information which might disclose the identity of a specific person but they may potentially identify your computer, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of the Sites.

Google Analytics
Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Sites. Google uses this data only to provide us with information on how users use the Sites and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Data Sharing
AMAAD will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account.

EVENT GUESTS

Data Collection
Personal Data received directly from you or indirectly through a person known to you, your name and email address. The legal basis for the collection and processing of this data is to offer you guest list ticket to our event requested by you or by a person known to you who provided your data to us.

Data Uses
To contact you about our event that you are attending (for example with details on key event info/your guest tickets and your attendance).

Data Sharing
AMAAD will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account.

SOCIAL MEDIA FOLLOWERS

Data Collection

We receive the following Personal Data about you if you follow one of our social media accounts: Your account name, gender, general interests, location, age. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our followers on social media.

Data Uses
We use this Personal Data:
to provide bespoke social media content (for example by analysing your general interests);
to create targeted advertising across all our social media channels (for example by analysing responses to posts and existing advertisements);to re-target our website visitors with relevant marketing messages (for example by using cookies hosted on our Sites);
to find out more about our digital community (for example by analysing the age ranges of our followers).

Data Sharing
AMAAD will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account.

Social Media

WEBSITE VISITORS

Data Collection

We collect the following Personal Data about you if you visit one of our Sites: site referrals, browsing pattern, browser type, location, general interests, gender, age. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/ HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is our legitimate interest in operating the Sites, providing you with access to the pages you wish to access,  understanding the interests of our potential customers and providing you with relevant information about our services.

Data Uses
We use this Personal Data:
to provide you with bespoke website content (for example by analysing our site visitors’ age ranges);
to gain insight into your behaviour and preferences (for example by analysing the website pages you visit);
to create bespoke marketing messages (for example by analysing the click throughs on our Sites);
to re-target our website visitors with relevant marketing messages (for example by using cookies hosted on our Sites);
to collect site statistics.
For more information please see our Cookie Statement.

Data Sharing
AMAAD will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account or otherwise as required or permitted by law.

DATA PROCESSORS

We use third party processors to collect, export, process and store Personal Data on our behalf. The processors we use currently are the following:
Ticket Sellers: We work with many ticketing platforms and they are likely to vary on event basis. We regularly use:
Ticket Tannoy, https://tt.tickettannoy.com/gdpr
Resident Advisor, https://www.residentadvisor.net/privacy
Ticketarena, https://www.ticketarena.co.uk/help/privacy-policy
Ticketweb, https://help.ticketweb.co.uk/privacy-policy/
See Tickets, https://www.seetickets.com/content/data-protection
Festicket, https://www.festicket.com/privacy-and-cookies/
Dice, https://dice.fm/privacy_policy.html
Skiddle, https://www.skiddle.com/terms/privacy.php
AXS, https://www.axs.com/uk/about-privacy-policy.html

Payment Processor: Paypal, https://www.paypal.com/ee/webapps/mpp/ua/privacy-full

CRM Tool: Mailchimp, https://kb.mailchimp.com/accounts/management/about-mailchimp-the-eu-swiss-privacy-shield-and-the-gdpr

Cloud Storage: Dropbox, https://www.dropbox.com/help/security/data-transfers-europe-us

Social Media Platform: Facebook, some data centres located in the U.S. Privacy Shield Certified. https://www.facebook.com/privacy/explanation

Social Media Platform: Twitter, located in the U.S. Privacy Shield Certified. https://twitter.com/en/privacy

Social Media Platform: Instagram, located in the U.S. Privacy Shield Certified. https://help.instagram.com/155833707900388

Social Media Platform: LinkedIn, located in the U.S. Privacy Shield Certified. https://www.linkedin.com/legal/preview/privacy-policy

Web Management Tools: Google Analytics, located in the U.S. Privacy Shield Certified. https://www.google.com/policies/privacy/

Event Management Tool for Ticket Scanning and Guest Check-in: Qflow – Wiretouch Ltd Product, located in the UK EU Privacy Shield Certified. https://qflowhub.io/privacy

HR Management Tool: PeopleHR, located in the U.S. Privacy Shield Certified. https://www.peoplehr.com/privacy.html

 

Data Security
We maintain technical and physical safeguards that are designed to protect the security and integrity of your Personal Data, and to guard it against accidental or unauthorised access, use, alteration or disclosure to unauthorised third parties. These measures include device encryption, firewalls and virus checking procedures.
Where we keep Personal Data files on local devices these devices are protected and accessible only to authorised AMAAD employees.
We regularly review our security systems to ensure that your Personal Data remains safe and secure.

Duration of Storage
We will maintain records of your Personal Data for as long as you:
remain a registered subscriber to our mailing list;
have completed a purchase of a ticket for any of our events and therefore have been added to our mailing list from which you have not opted out;
for as long as is necessary to provide our services to you.

Your Rights in Relation to Personal Data
You can update your subscription preferences or unsubscribe from our marketing communications at an time by following the link in the footer of the last email you received from one of our brands (“Update your subscription preferences” or “Unsubscribe from this list”) or by sending your request with detailed instructions for our Customer Services team.
You have the right to update and correct the personal information on your account. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data.  Where allowed by applicable law there may be an administrative charge for supply of copies of data and we may also require you to provide us with appropriate identification before we comply with this request. You also have the right to object to our continued processing of your personal data.  You may also have the right to data portability. If you have a complaint about the way in which we use your personal information you have the right to complain to the Information Commissioner www.ico.gov.uk.
You can contact us with questions about the personal information we hold about you using the contact information provided in the contact us section of this privacy notice.

Changes to our Privacy Notice
We will update this Privacy Notice from time to time to reflect changes in our business. All such changes will be posted to the Sites and if we consider it to be appropriate we will notify subscribers of any material changes by e-mail.

Contacting us
AMAAD is the Data Controller in respect of any Personal Data that you submit to us or that we collect from or about you. We are a limited company registered in England and Wales (registered no. 0881 7956) with registered offices at 7 Bourne Court, Southend Road, Woodford Green, ESSEX IG8 8HD, United Kingdom

If you would like to know what information we hold about you or if you have any other queries or complaints in relation to this Privacy Notice, or our Sites, our contact email is info@lwe.events